Care Coordinator (Home Care)

People Who Care is a not for profit organisation with over 42 years of service. We partner to provide support to older people, those with a disability or people who are facing a social crisis.

About the role

Based in Guildford, this role is responsible for the coordination of Home Care services in the North region. You will be a part of a great team working to provide exceptional services to our clients. You should be a clear and concise communicator, with exceptional organisational skills and experience in the Community Services sector. If you believe you can bring energy, ideas and passion that this role needs, we would love to meet you!

12-month Parental Leave contract, commencing in early March 2025. 

Rate: $43.06 per hour base rate + Salary Packaging and Super. 

Responsibilities: 

• Undertake day to day coordination and administration of our Home Care services consistent with the Aged Care Quality Standards. 
• Service planning, case coordination, budget management and administration of Consumer Directed Care packages.
• Ensure that appropriate client records and data on services is maintained.
• Develop service delivery plans in collaboration with clients.
• Monitor at-risk clients and review service delivery regularly to ensure suitability of services.
• Uphold wellness and client focused service delivery principles. 
• Identify and resolve issues as they arise.
• Ensure compliance with Health and Safety requirements.

Essential Criteria:

To be considered for this role you will have the following:

• Certificate IV or higher in Aged Care, Disability, Individual Support or Community Services (or similar) and/or significant experience in the aged care in-home support sector at a Coordination level.
• Experience to network, liaise, and develop collaborative partnerships with different stakeholders.
• Knowledge of relevant community resources and services.
• Good computer skills (Microsoft Word and Excel, Outlook and navigation of the internet). 
• Confidence and good ability to operate Client Record Management systems.
• Knowledge of Alchemy SMS software is an advantage.
• Excellent written and verbal communication skills.
• Excellent organisational skills.
• Ability to work in a fast paced environment. 
• Australian work rights.
• Current Western Australian drivers licence.
• Current national police clearance (not older than 6 months).

Desirable Criteria:

• Knowledge of Home Care services.
• Experience in a coordinator level role in Aged Care, Disability or Community Services.
• Current First Aid. 
• Experience with working in a not for profit organisation. 

How to apply: 

All applicants are required to submit their application, including a resume and cover letter. Please click on Apply and follow the prompts. 

Thank you in advance to everyone who takes the time to submit an application. People Who Care may commence the recruitment process prior to the advertised closing date.

People Who Care is an equal opportunity employer and are committed to achieving a diverse workforce from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disability are encouraged to apply.