About usNorco is Australia’s oldest and largest dairy co-operative, with 131 years of hands-on experience in Australian dairy and agriculture. Proudly 100% Australian farmer-owned, we’re built from the ground up by the people who work the land. With two key arms, DairyFoods and AgriSolutions, we’re here to back our communities and customers every step of the way, staying true to our roots and committed to growing together.Norco AgriSolutions has been serving customers since 1948, with 26 stores across NSW and QLD, Animal Nutrition mills, and an in-house commodity trading team. We provide customers with competitive, convenient and trusted business solutions that add value to their businesses. Whether customers are growing, breeding, or seeking general or more specialised technical advice, our in-store and field teams are there to help with their subject matter knowledge and expertise.About the role We have a fantastic opportunity available in our Toowoomba retail store for an enthusiastic, reliable and self-motivated team member to join us on a permanent, full-time basis.This is a hands-on, customer-facing retail role where no two days are the same, combining sales, merchandising, customer service and warehouse duties.You’ll work closely with local farmers and a wide range of community customers, helping them find the right products and practical solutions for their needs, while working across both the retail store and warehouse. Our Toowoomba site includes a drive-through, where customers can pull in with vehicles and trailers to be served directly. You’ll play a key role in this space, helping customers quickly and safely with product selection, loading, and advice. You’ll be part of a supportive, down-to-earth team who take pride in helping their customers and each other.  Your day-to-day activities will include:Providing sales and customer service, including agricultural advice and product recommendationsBuilding strong relationships with customers and supporting repeat businessWorking across both the retail store floor and warehouse environmentAssisting customers in the drive-through warehouse, including loading products into vehicles and trailersMaintaining store presentation and merchandising displaysAssisting with stock, including ordering, receipting, stocktakes and dispatchProcessing sales and preparing quotesAssisting with local deliveries as requiredAbout you You’ll be someone who enjoys working with people, takes pride in providing great service, and has a genuine interest in agriculture or rural products. You’re organised, reliable, and comfortable balancing a variety of tasks in a fast-paced environment.You’re also comfortable working in both a retail and warehouse setting and enjoy hands-on work, including assisting customers with loading products.  Skills and experience Strong customer service and sales experienceExperience in rural retail or warehousing (highly desirable)An understanding of the agricultural industry (highly desirable)Strong communication and interpersonal skillsGood computer skills, including Microsoft Office and POS systemsPhysically capable of handling manual tasksA strong commitment to workplace health and safetyCurrent driver’s licence (essential)Forklift licence, or willingness to obtain oneWhy join Norco?Be part of a local, community-focused teamWork in a hands-on and varied role with real customer connectionAccess ongoing learning, development and career pathwaysEnjoy staff benefits including discounts, Fitness Passport, EAP support, paid parental leave and moreJoin a business that genuinely values people, safety and wellbeingNext Steps If you’re looking for a role where you can build strong customer relationships, work with a great local team, and be part of a business that supports Australian agriculture, we’d love to hear from you.Please submit your resume and a cover letter outlining your suitability for the role. As part of our pre-employment process, the successful candidate will be required to complete a police check and pre-employment medical, including drug and alcohol screening.  At Norco, we are committed to building a diverse and inclusive workforce.  AUD Toowoomba 4350

Merchandise Sales / Retail & Warehouse

About us

Norco is Australia’s oldest and largest dairy co-operative, with 131 years of hands-on experience in Australian dairy and agriculture. Proudly 100% Australian farmer-owned, we’re built from the ground up by the people who work the land.

With two key arms, DairyFoods and AgriSolutions, we’re here to back our communities and customers every step of the way, staying true to our roots and committed to growing together.

Norco AgriSolutions has been serving customers since 1948, with 26 stores across NSW and QLD, Animal Nutrition mills, and an in-house commodity trading team. We provide customers with competitive, convenient and trusted business solutions that add value to their businesses. Whether customers are growing, breeding, or seeking general or more specialised technical advice, our in-store and field teams are there to help with their subject matter knowledge and expertise.

About the role 

We have a fantastic opportunity available in our Toowoomba retail store for an enthusiastic, reliable and self-motivated team member to join us on a permanent, full-time basis.

This is a hands-on, customer-facing retail role where no two days are the same, combining sales, merchandising, customer service and warehouse duties.

You’ll work closely with local farmers and a wide range of community customers, helping them find the right products and practical solutions for their needs, while working across both the retail store and warehouse. Our Toowoomba site includes a drive-through, where customers can pull in with vehicles and trailers to be served directly. You’ll play a key role in this space, helping customers quickly and safely with product selection, loading, and advice. 

You’ll be part of a supportive, down-to-earth team who take pride in helping their customers and each other. 

 Your day-to-day activities will include:

  • Providing sales and customer service, including agricultural advice and product recommendations
  • Building strong relationships with customers and supporting repeat business
  • Working across both the retail store floor and warehouse environment
  • Assisting customers in the drive-through warehouse, including loading products into vehicles and trailers
  • Maintaining store presentation and merchandising displays
  • Assisting with stock, including ordering, receipting, stocktakes and dispatch
  • Processing sales and preparing quotes
  • Assisting with local deliveries as required

About you 

You’ll be someone who enjoys working with people, takes pride in providing great service, and has a genuine interest in agriculture or rural products. You’re organised, reliable, and comfortable balancing a variety of tasks in a fast-paced environment.

You’re also comfortable working in both a retail and warehouse setting and enjoy hands-on work, including assisting customers with loading products.  

Skills and experience 

  • Strong customer service and sales experience
  • Experience in rural retail or warehousing (highly desirable)
  • An understanding of the agricultural industry (highly desirable)
  • Strong communication and interpersonal skills
  • Good computer skills, including Microsoft Office and POS systems
  • Physically capable of handling manual tasks
  • A strong commitment to workplace health and safety
  • Current driver’s licence (essential)
  • Forklift licence, or willingness to obtain one

Why join Norco?

  • Be part of a local, community-focused team
  • Work in a hands-on and varied role with real customer connection
  • Access ongoing learning, development and career pathways
  • Enjoy staff benefits including discounts, Fitness Passport, EAP support, paid parental leave and more
  • Join a business that genuinely values people, safety and wellbeing

Next Steps 

If you’re looking for a role where you can build strong customer relationships, work with a great local team, and be part of a business that supports Australian agriculture, we’d love to hear from you.

Please submit your resume and a cover letter outlining your suitability for the role. 

As part of our pre-employment process, the successful candidate will be required to complete a police check and pre-employment medical, including drug and alcohol screening.  

At Norco, we are committed to building a diverse and inclusive workforce. 

  • Posted Date 17 Jun 2026
  • Location Toowoomba
    QLD / Australia
  • Industry Retail & Consumer Products
  • Job Type Full Time
  • Salary Not provided