Administration Officer & Merchandise Sales
About the Role
Norco AgriSolutions Woolgoolga is seeking a highly organised and motivated Administration Officer & Merchandise Sales team member to join our friendly team on a permanent, full-time basis.
This diverse, hands-on role plays an important part in the day-to-day success of our retail store. Working closely with the Store Manager and wider team, you will support business operations across administration, inventory control, purchasing, customer service, supplier management and merchandise sales.
Whilst administration forms a significant part of the role, you will also be an active member of our retail store team, contributing to merchandise sales, customer service, stock management and general store operations. This position is ideal for someone who enjoys variety, takes ownership of their work and thrives in a busy team environment.
You'll be part of a supportive, down-to-earth team that takes pride in helping customers and supporting one another.
Your day-to-day activities will include:
- General office administration and business support
- Daily banking and cash reconciliation
- Processing supplier invoices and credits
- Managing inventory records and stock accuracy
- Supporting purchasing, ordering and stock control activities
- Providing outstanding customer service and sales support
- Assisting customers with product enquiries, sales and quotations
- Building strong relationships with customers and suppliers
- Maintaining store presentation and merchandising displays
- Supporting new product launches and merchandising initiatives
- Assisting with store improvement projects
- Assisting with stock receipting, dispatch and stocktakes
About You
You are a proactive, highly organised and customer-focused individual who enjoys working with people and providing exceptional service.
You are confident managing administration responsibilities while also supporting merchandise sales and day-to-day store operations. You take ownership of your work, have a high level of attention to detail and are comfortable using a range of computer systems. You enjoy working in a dynamic and fast-paced environment where no two days are the same and can effectively manage competing priorities while building positive relationships with customers, suppliers and colleagues.
The successful applicant will demonstrate:
- Strong previous experience in administration, office coordination or business support
- Excellent organisational and time management skills
- High attention to detail and accuracy
- Intermediate to advanced computer skills, including Microsoft Office applications, business systems and point-of-sale (POS) systems
- Experience in customer service and sales support
- Strong communication and relationship-building skills
- Confidence working with customers, suppliers and internal stakeholders
- Ability to work independently and as part of a small team
- Strong problem-solving skills and commercial awareness
- A proactive attitude and willingness to take ownership
- Experience with inventory, purchasing or stock control would be highly regarded
- An interest in agriculture, rural products or retail operations would be highly regarded
Why Join Norco AgriSolutions?
- Join Australia's only 100% Australian farmer-owned dairy co-operative.
- Be part of a supportive and collaborative local team.
- Enjoy a varied and hands-on role where no two days are the same.
- Play an active role in store improvement projects and new product initiatives.
- Access learning and development opportunities, along with a range of employee benefits including staff discounts, Fitness Passport, paid parental leave and EAP support.
Next Steps
If you're an organised and proactive professional looking for a varied role where you can showcase your administration skills, build strong customer relationships and make a real contribution to a successful rural business, we'd love to hear from you.
Please submit your resume and a cover letter outlining your suitability for the role.
As part of our pre-employment process, the successful candidate will be required to complete a police check and pre-employment medical, including drug and alcohol screening.
