Accounts Officer (AR Focus)

About us:

Norco is Australia’s oldest and largest dairy co-operative, with 130 years of hands-on experience in Australian dairy and agriculture. Proudly 100% farmer-owned, we’re built from the ground up by the people who work the land. With two key arms - DairyFoods and AgriSolutions, we’re here to back our communities and customers every step of the way, staying true to our roots and committed to growing together.

About the role:

An exciting opportunity is now available for an Accounts Officer experienced in Accounts Receivable to join our dynamic and hardworking team.  This is a full time, permanent position based in Labrador on the Gold Coast, QLD.

Reporting to the Team Leader - AR, you will be responsible for all elements of the accounts receivable function and for the provision and promotion of a high-quality standard of customer service.  

This is a high volume, fast paced role that requires attention to detail, strong organisational and problem-solving skills, and a deep understanding of financial processes to ensure the efficient and accurate handling of financial data.  You will need to be flexible; customer focussed and work well both autonomously and in a team environment.

Your responsibilities will include:

• Generate and send customer invoices and statements as per established billing cycles.
• Record and post customer payments in the accounting system.
• Follow up with customers by phone and email on overdue payments and resolve any billing discrepancies.
• Maintain accurate records of all accounts receivable transactions.
• Reconcile customer accounts and resolve discrepancies as necessary.
• Provide regular updates on accounts receivable aging and collection efforts.
• Assist in the preparation of periodic financial reports and analysis related to accounts receivable.
• Assist in the month-end and year-end financial closing processes. 
• Collaborate with other finance team members to ensure accurate financial reporting.
• Participate in financial audits and provide necessary documentation and support.
• Contribute to process improvement initiatives aimed at increasing efficiency and accuracy.

To be considered for this role you need to demonstrate the following selection criteria in your application:

• Certificate, Diploma in Accounting/Book-keeping, or a related field (preferred but not essential).
• Proven experience in high volume accounts receivable roles.
• Strong understanding of financial principles and processes.
• Proficiency in financial software (SAP and MoPro highly desirable) and Microsoft Excel.
• Excellent communication and interpersonal skills.
• Detail-oriented and capable of working with a high degree of accuracy and pace.
• Ability to prioritise tasks and manage time effectively.
• Problem-solving and analytical skills.
• Knowledge of relevant financial regulations and compliance.
• Team player with a collaborative attitude.
• A proactive and solutions focused approach.

Why Join Norco?

• A Competitive salary and benefits package that includes paid parental leave, novated leasing, selfie days and more.
• Flexible working hours.
• Hybrid working - ability to work from home one day per week once training complete.
• A collaborative work culture that values innovation.
• Opportunities for professional growth and development.
• The chance to work with an iconic 100% Australian dairy farmer own cooperative.
• Australian company committed to excellence.

Ready to Make an Impact?

If your values are aligned with ours of Connection, Agility, Diversity and Authenticity and you are ready to join a dynamic team dedicated to delivering excellence - we want to hear from you! 

Apply now including a cover letter and become part of a legacy that continues to grow.

At Norco, we are committed to a diverse and inclusive workforce to create better outcomes for all.