Senior Stakeholder Engagement Manager
- Lead a team delivering targeted engagement strategies
- Make a visible impact in Brisbane
- Corporate CBD office with flexible work arrangements
Cross River Rail Delivery Authority (CRRDA)…Your chance to work with the best!
The Cross River Rail Delivery Authority is building a new 10.2km rail line that includes 5.9km of twin tunnels running under the Brisbane River and CBD; with four new underground stations at Boggo Road, Woolloongabba, Albert Street and Roma Street.
Once complete, it will provide trains with a much-needed alternative rail path through the core of the current SEQ Rail network, unlocking a bottleneck and allowing more trains to run more often across the whole of South East Queensland.
The Cross River Rail Delivery Authority is also delivering multiple supporting projects and activities in conjunction with Department of Transport and Main Road. These include accessibility rebuilds for surface stations, construction of new stations on the Gold Coast; upgrades for stabling yards; track works and surface rail enhancements; and the introduction of a new ETCS digital signalling system.
About the Role
Reporting directly to the Director, Stakeholder Engagement and Issues Management this position leads a high performing team to manage external communication, stakeholder engagement and issues management in support of Cross River Rail construction works. Your role will focus on fostering strong relationships with key stakeholders, ensuring compliance with project approvals, and proactively managing reputational risks.
Working closely with government agencies, contractors, and internal teams, you will ensure engagement efforts align with project milestones and community expectations. You’ll also provide high-level strategic advice, contribute to government reporting, and ensure external considerations shape decision-making.
The successful applicant will be working from our modern corporate office conveniently located in the heart of Brisbane’s CBD with flexible work arrangement available. This opportunity is offered as a fixed term contract until March 2028 with possible extension.
Key Responsibilities:
- Lead and support a team of stakeholder engagement professionals to deliver coordinated, high-quality engagement and communication activities.
- Oversee the develop and implementation of tailored stakeholder engagement strategies to support project objectives.
- Manage the implementation of stakeholder strategies with relationship owners to ensure objectives are achieved.
- Lead the planning and execution of communication strategies, including public notifications, community updates, and issue resolution during construction phases.
- Ensure stakeholder engagement and communication activities comply with the project's conditions of approval, relevant government regulations and governance requirements.
- Oversee the integration and alignment of stakeholder engagement activities with project milestones and construction timelines.
- Identify emerging stakeholder concerns and provide strategic advice to senior leadership to support risk mitigation and decision making.
- Develop and implement strategies to manage stakeholder issues proactively and minimise project disruptions.
- Act as the key liaison between the Delivery Authority, contractors, and government agencies, ensuring alignment of engagement activities with contractual obligations.
- Monitor and assess the effectiveness of engagement strategies, adjusting approaches as needed.
- Support government reporting, including ministerial briefings, board reports, and compliance with policy.
About You:
- Extensive experience in developing, managing and monitoring complex stakeholder communications on major infrastructure projects.
- Demonstrated experience leading high performing teams and guiding contractor stakeholder engagement requirements..
- Strong ability to build, influence, and maintain relationships across internal, government, industry, contracting and community stakeholders.
- Strong project management skills with the ability to coordinate multiple stakeholder engagement activities in a fast paced environment.
- Understanding of government reporting requirements, regulatory frameworks, and compliance in stakeholder engagement.
- High level verbal and written communication skills, including the ability to prepare briefings, reports, and engagement materials.
- Strong analytical and problem solving skills to assess risks and implement effective stakeholder strategies.
Why work with CRRDA?
On Cross River Rail you will not only work with the best but become your best. And as we enter a new phase of delivery, our project offers a rare career opportunity for top tier professionals to have played their part on something that is genuinely city shaping and transformative.
Our people are supported with flexible work options, career development through the Australian Institute of Management, salary packaging and access to world class employee assistance provider Telus Health.
At Cross River Rail we are an equal opportunity employer and strive to build balanced teams from all walks of life.
How To Apply
Please submit your Resume by clicking on the apply link before the closing date of 2nd January 2026.
Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all Cross River Rail Delivery Authority vacancies.
