Coordinator Community Safety

Lead our Community Safety team with impact and connect with our community through exemplary customer experience.

About The Role:

As Coordinator Community Safety, you’ll lead a passionate team responsible for the delivery of Council’s regulatory services, with a strong focus on customer experience, community wellbeing and statutory compliance. This role operates in a high contact, complex regulatory environment and requires a direct link to purpose, strong decision making, clear direction and consistent leadership.

You’ll shape the team’s future direction through strategic planning, service innovation, and operational excellence, ensuring alignment with Council’s Vision and priorities. The role champions progressive, contemporary practices and drives the ongoing evolution of community safety services. 

Through strong leadership and collaboration, you will build team capability, create improved ways of working and ensure regulatory services are delivered fairly, safely and with care for our community.

About You: 

You’ll bring:

• Strong people leadership skills, with the ability to build positive, collaborative relationships with diverse stakeholders
• Ability to drive accountability and create high-performing teams
• A calm, composed, and solutions-focused approach under pressure
• Strategic thinking capability, with a commitment to continuous improvement and exceptional customer experience
• Strong analytical and problem-solving skills, with the ability to interpret complex legislation and provide expert advice to a range of stakeholders
• Excellent organisational, communication, negotiation, and conflict management skills
• Proactive in identifying  opportunities for service improvement and operational excellence
• Genuine care for community wellbeing and safety, with empathy for diverse needs
• Background in regulatory services is not essential

About Our Organisation:

The City of Charles Sturt is a vibrant community home to around 130,000 people across 105 different cultures. We champion unity in diversity and strive to reflect our community within our workforce - wherever you are from, you are home in the City of Charles Sturt.

We prioritise customer and employee experience and a supportive environment where everyone belongs. With over 500 employees, our people and our community "Means the World" to us which highlights the importance of our places, our people and our service to the community.

We work flexibly and support one another. Visit our careers page to explore the benefits of joining our team and talk to us about what flexibility works for you.

About Our Team:

The Community Safety Team is focused on adopting a proactive and contemporary approach to effectively deliver a broad range of regulatory related activities while ensuring a positive customer experience. Actively engaged within the community, the team builds strong relationships with key stakeholders and customers by offering accurate information and guidance to support compliance with legislative requirements. 

The Detail: 

The position is offered on a permanent fulltime basis and is classified at Level 7, with a starting salary of $123,152.65 per annum + Super + Annual Leave Loading.

A current Nationally Coordinated Criminal History Check (Police check) must be maintained for the duration of the employment period in this prescribed position. 

Click ‘Apply for this job’ to submit your application for this vacancy by 5.00pm Friday 30th January 2026. We review applications as they are received, so we encourage you to apply early to ensure you are considered. 

For further information about this vacancy, please view the attached position description.  

Enquiries about this position may be made to the following: 

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