Administration Services Officer

ATCO Gas is looking for an Administration Services Officer who thrives in a fast‑paced team environment and brings calm, precision and confidence to everything they do.If delivering exceptional service, anticipating issues before they arise, and collaborating closely with others energises you, read on.This isn’t a typical Customer Support role. It’s an opportunity to be a valued team member within a dynamic, multi‑functional group that plays a critical role in keeping the energy market moving.Permanent Part Time – 30hrs per week. Your PurposeTo provide high‑quality service support while driving continuous improvement.You’ll build strong, trusted relationships with key stakeholders and help ensure the Market Services function operates efficiently and effectively.What Success Looks Like Building and maintaining positive, professional relationships with retailers and internal stakeholders.Managing customer, metering data enquiries, and delivering customer service that feels seamless, supportive, and reliable.Supporting daily metering data activities to keep operations running smoothly.Contributing to ad hoc projects and tasks to enhance customer service delivery.Investigating data anomalies with a keen eye for detail and resolving issues accurately and on time.Delivering high-quality outcomes with collaboration, transparency, and open communicationWho You AreYou naturally elevate those around you and contribute positively to team capability. You enjoy working with detail but remain calm and clear‑headed under pressure. Approachable, organised, and proactive, you know how to keep tasks moving while maintaining strong relationships.Your ExperienceExposure to, and working knowledge of, customer billing and metering systems (highly desirable).Strong Microsoft Office skills.An analytical mindset with exceptional attention to detail.A collaborative, customer‑first approach.Proven ability to manage multiple priorities in a busy environment.Experience with SAP and geographical mapping systems (highly regarded). What We Offer Free onsite parking (Jandakot)Salary Sacrifice options Referral ProgramEmployee Share Purchase Plan Access to corporate discounts, including health insurance, banking and fitness clubs. Access to ATCO's Employee Assistance Program ATCO fosters an inclusive workplace culture where everyone is treated fairly and respectfully. We are an Equal Opportunity employer and encourage applications from all peoples.  AUD Jandakot 6164

Administration Services Officer

ATCO Gas is looking for an Administration Services Officer who thrives in a fast‑paced team environment and brings calm, precision and confidence to everything they do.

If delivering exceptional service, anticipating issues before they arise, and collaborating closely with others energises you, read on.

This isn’t a typical Customer Support role. It’s an opportunity to be a valued team member within a dynamic, multi‑functional group that plays a critical role in keeping the energy market moving.

Permanent Part Time – 30hrs per week.

Your Purpose

To provide high‑quality service support while driving continuous improvement.
You’ll build strong, trusted relationships with key stakeholders and help ensure the Market Services function operates efficiently and effectively.

What Success Looks Like 

  • Building and maintaining positive, professional relationships with retailers and internal stakeholders.
  • Managing customer, metering data enquiries, and delivering customer service that feels seamless, supportive, and reliable.
  • Supporting daily metering data activities to keep operations running smoothly.
  • Contributing to ad hoc projects and tasks to enhance customer service delivery.
  • Investigating data anomalies with a keen eye for detail and resolving issues accurately and on time.
  • Delivering high-quality outcomes with collaboration, transparency, and open communication

Who You Are

You naturally elevate those around you and contribute positively to team capability. You enjoy working with detail but remain calm and clear‑headed under pressure. Approachable, organised, and proactive, you know how to keep tasks moving while maintaining strong relationships.

Your Experience

  • Exposure to, and working knowledge of, customer billing and metering systems (highly desirable).
  • Strong Microsoft Office skills.
  • An analytical mindset with exceptional attention to detail.
  • A collaborative, customer‑first approach.
  • Proven ability to manage multiple priorities in a busy environment.
  • Experience with SAP and geographical mapping systems (highly regarded).

 What We Offer 

  • Free onsite parking (Jandakot)
  • Salary Sacrifice options 
  • Referral Program
  • Employee Share Purchase Plan 
  • Access to corporate discounts, including health insurance, banking and fitness clubs. 
  • Access to ATCO's Employee Assistance Program 

ATCO fosters an inclusive workplace culture where everyone is treated fairly and respectfully. We are an Equal Opportunity employer and encourage applications from all peoples.