Palazzo Versace Gold Coast is everything you would expect in a hotel from the world of Versace: an exclusive waterfront setting, spectacular architecture, opulent accommodation, bespoke furnishings, Italian craftsmanship, an ambience of pure glamour and above all – extraordinary service.About the roleWe are seeking a true industry professional with a passion for food and beverage who wishes to join a vibrant and energetic team in the integral role of Outlets Manager. Reporting to the Food & Beverage Manager this full-time role will be immersed in ensuring all guests receive a bespoke dining experience.  You will develop high performing teams who are proud to consistently deliver a flawless service experience.You will be responsible for the following;Providing 5-star guest service as a hands-on operational leaderEngaging, inspiring and effectively managing your team and their training needsPositively responding to all queries (both internal and external)Ensuring departmental compliance with health and safety regulations, including food safety and hygiene practicesCommitment to the immaculate presentation, ambiance, and cleanliness of outletsIdentifying and resolving problems efficientlyAbout you Exceptional communication and leadership skillsPrevious experience in a multi outlet operation within a luxury hotel environmentExcellent guest relations, problem solving, decision making and time management skillsExcellent personal presentation and an eye for detailHighly developed organisational skills and the ability to thrive under pressureKnowledge of Micros Symphony point of sale system would be a definite advantageA la carte experienceCurrent Queensland Responsible Service of Alcohol certificate (RSA)Current Responsible Management of Licensed Venues certificate (RMLV) would be an advantageMust be eligible to work in AustraliaIf you are enthusiastic about delivering an experience that consistently surprises and delights our guests, please apply now. AUD Main Beach 4217