Palazzo Versace Gold Coast is everything you would expect in a hotel from the world of Versace: an exclusive waterfront setting, spectacular architecture, opulent accommodation, bespoke furnishings, Italian craftsmanship, an ambience of pure glamour and above all – extraordinary service. About the role We are seeking a true industry professional with a passion for guest relations who wishes to join a vibrant and energetic team.  Reporting to the Rooms Manager & Night Manager, you will be involved in all matters affecting overnight guest service and hotel operations to ensure our guests receive prompt attention and personal recognition throughout their stay. This is a part-time role and you will be required to work a rotating roster which will include weekends and public holidays. The shifts are generally 11:00pm to 7:00am.  About you  Excellent customer relations, problem solving, decision making and time management skillsPrevious experience in a similar role within a luxury hotel environmentAn aptitude for figures, reconciliation and Excel spreadsheetsStrong communication skills both written and verbalExcellent personal presentation and an eye for detailHighly developed organizational skills and the ability to thrive under pressureProven ability in the operation of a hotel property management system (Opera)Current Queensland Responsible Service of Alcohol Certificate (RSA)Responsible management of licensed venues certificate would be advantageous (RMLV)Must be eligible to work in Australia If you are enthusiastic about delivering an experience that consistently surprises and delights our guests, please apply now. AUD Main Beach 4217