Palazzo Versace Gold Coast is everything you would expect in a hotel from the world of Versace: an exclusive waterfront setting, spectacular architecture, opulent accommodation, bespoke furnishings, Italian craftsmanship, an ambience of pure glamour and above all, extraordinary service.Our dedicated team are looking for a charming individual to join our Front Office department as a Guest Service Agent.About the roleReporting directly to our Front Office Managers you will be responsible for welcoming our guests at check in, and attending to their requests promptly and efficiently throughout their stay. You will actively follow strict procedures with credit and cash transactions, issue of room keys and guest privacy.By anticipating our guests needs you will ensure they have a memorable experience. About youEnergy and passion for the hospitality industryConfident communicator with the talent to build strong relationships with internal and external stakeholdersExceptional written and verbal communication skillsHigh level of proficiency in MS Office suiteProven ability in OPERAImpeccable grooming and presentationPrevious experience within a similar 5-star environmentFlexibility to work a rotating roster including weekends and nightsIf you are enthusiastic about delivering an experience that consistently surprises and delights our guests, please apply now. AUD Main Beach 4217