The Royal on the Park Hotel is an iconic hotel in the Brisbane CBD. In the day it was home to the rich and famous travelling thru Brisbane. The old world charm of our Walnut Restaurant mixed with our amazing staff who WOW our guests every time they visit. Our amazing venue with views overlooking the Botanical Gardens is looking for a Team Leader to join our wonderful team.About the roleProvide efficient, friendly and professional service to all guests, both internal and externalIdentify and ensure guest needs, wants and expectations are met across both the Restaurant and Banqueting spacesCommunicate effectively with all departments including Kitchen, Front Office and Conference & Events to ensure a positive guest experienceAssist across all services including Lounge Bar, in-room dining, poolside service.Adhere to Sequence of Service processes and event order detailsAssist guests in making restaurant arrangements and catering to dietary needsUse all opportunities to promote specials and hotel facilities About you12 months experience in a similar role preferably in a 4-5 star hotel environmentA strong commitment to customer service, leadership and the ability to work well under pressureExcellent verbal & written communication skills and a strong attention to detailAbility to work evenings, weekends and public holidaysCurrent Responsible Service of Alcohol certificationBenefitsThe successful candidate will enjoy excellent working conditions, career development and training opportunities. We believe in the importance of ensuring our employees maintain a healthy work-life balance. From senior management to frontline positions, we know this balance is the key to our success. Other benefits include training & development opportunities, significant discounts on dining, accommodation, dry cleaning and car parking and access to our Employee Assistance Program.Applications can be made by clicking "apply now".We thank all applicants for the time taken to apply for this role. Shortlisted candidates will be contacted in due course.An equal opportunity employerD.J. Hotels (Australia) trading as Royal on the Park 50000AUDBrisbane City4000
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