Client Relationship Manager

Royal on the Park Hotel & Suites is an important part of Brisbane’s history – everyone has a story about their experience with the ‘hotel with the flags’. The people of Brisbane carry a special fondness for our hotel; couple this with our prime location close to the river overlooking the City Botanic Gardens and you’ve got a winning combination on your hands.About youThe newest member of our Royal Family will be someone with their finger on the pulse who knows the who’s who and what’s what of Brisbane; someone creative and driven with a desire to make the role their own. You are a relationship expert who can anticipate any need and deliver tailored solutions that ensure your clients feel valued.   You are an experienced Account Manager with an ability to manage and proactively source business opportunities across all market segments.The roleWorking within the Sales & Marketing Team, you’ll have the opportunity to collaborate on your own sales collateral and decide how best to pitch the hotel based on your knowledge of the client and their needs. We are an independent hotel which allows for a more flexible approach to your work – a bit more ‘constitutional’ than ‘monarchy’. Lean on your creativity to make the role your own. You will be attending networking events, personally and virtually, whilst nurturing your industry contacts as well as wining and dining your clients; retention is key. Whilst flexibility is important, after-hours networking may be required, with a possibility of some interstate travel a handful of times each year.  At Royal on the Park, we value quality over quantity with the freedom to dictate your approach to work, without the crazy hours!Whilst you’ll be responsible for identifying new business opportunities, your focus will be on ensuring our existing clients’ needs are anticipated and met, and ensuring every interaction they have with our hotel is exceptional. This isn’t your typical sales role, so you can consider cold calls and endless appointment scheduling a thing of the pastInitially, this role will be on a Part-Time basis, with the opportunity to grow when you make it your own.The perksYou will be part of a great team, working in a beautiful location, with the opportunity to take a collaborative approach to your work and have a direct influence over what you’re pitching. You’ll also receive discounted dry cleaning and heavily discounted dining and accommodation offers, to enjoy with your new-found work-life balance. So, are you ready to join the Royal Family?Submit your application by clicking the 'apply now'. For further information, or a confidential discussion, please contact Kerie O’Brien,  Human Resources Manager on 07 3112 1607.Please note, only shortlisted candidates will be contacted.An equal opportunity employerD.J. Hotels (Australia) trading as Royal on the Park AUD Brisbane