Food & Beverage Team Leader

Who we areRoyal on the Park is an important part of Brisbane’s history – everyone has a story about their experience with the ‘hotel with the flags’. The people of Brisbane hold a special connection with our hotel. Couple this with our idyllic location overlooking the botanic gardens, and access to Brisbane’s premier shopping and dining precincts, and you’ve got our recipe for success.About the rolePractice our Mission – "Where Service Comes First" by providing efficient, friendly and professional service to all guests, both internal and externalIdentify and ensure guest needs, wants and expectations are met across both the Restaurant and Banqueting spacesCommunicate effectively with all departments including Kitchen, Front Office and Conference & Events to ensure a positive guest experienceAssist across all services including Lounge Bar, mini bar, in-room dining, poolside service.Adhere to Sequence of Service processes and event order detailsAssist guests in making restaurant arrangements and catering to dietary needsUse all opportunities to promote specials and hotel facilities                                                          About you12 months experience in a similar role preferably in a 4-5 star hotel environmentA strong commitment to customer service, leadership and the ability to work well under pressureExcellent verbal & written communication skills and a strong attention to detailAbility to work evenings, weekends and public holidaysCurrent Responsible Service of Alcohol certificationBenefitsThe successful candidate will enjoy excellent working conditions, career development and training opportunities. We believe in the importance of ensuring our employees maintain a healthy work-life balance. From senior management to frontline positions, we know this balance is the key to our success. Other benefits include training & development opportunities, significant discounts on dining, accommodation, dry cleaning and car parking and access to our Employee Assistance Program.Submit your application by clicking the 'apply now'. For further information, or a confidential discussion, please contact Human Resources on 07 3112 1607.Please note, only shortlisted candidates will be contacted.An equal opportunity employerD.J. Hotels (Australia) trading as Royal on the Park  AUD Brisbane 4000