We are looking for an passionate, energetic and customer service focused
Casual Optical Assistant / Customer Service to join our vibrant Sunshine Plaza team!
ABOUT OSCAR WYLEE:
Oscar Wylee offers modern eye-wear at affordable prices. We control the entire process from design, production and distribution, so we're able to offer exceptional quality frames for $169 including prescription lenses.
ABOUT THE ROLE:
At Oscar Wylee, we pride ourselves on our culture and its people. We care, we listen and we always want to be better!
You will utilise your optical knowledge to provide professional eye care and exceptional customer service to every OW customer, you will represent our culture, beliefs and value. We value long-lasting customer relationship and as such responsibilities and duties include but not limited to:
- Provide genuine eye care for customers by identifying needs, offering exceptional services and ensuring customer satisfaction.
- Provide professional recommendations
- Thorough understanding of the anatomy of the eye
- Dispense complex lenses and frames according to individual needs.
- Create energy and excitement for customers
- Consistently support and assist team members
- Drive brand awareness daily
- Responsible for opening and closing procedures
YOU WILL HAVE:
- 1-2 years experience in the retail industry
- Optical experience highly desirable
- Experience in a fast-paced retail working environment
- Clear communication skills and excellent listening skills
- Highly motivated, positive and friendly
- Strong people skills - you’re approachable and empathetic
- A passion for delivering excellent customer service in every interaction
BENEFITS OF OW:
- Supportive Team Environment
- Vibrant Culture
- Long Term Career Progression
- 1 FREE pair of glasses every 6 months
- Monthly Incentives
Apply Today if you want to be part of something amazing!
*We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law