Casual Optical Assistant/Customer Service – Sunshine Plaza

We are looking for an passionate, energetic and customer service focused Casual Optical Assistant / Customer Service to join our vibrant Sunshine Plaza team! ABOUT OSCAR WYLEE:Oscar Wylee offers modern eye-wear at affordable prices. We control the entire process from design, production and distribution, so we're able to offer exceptional quality frames for $169 including prescription lenses.ABOUT THE ROLE:At Oscar Wylee, we pride ourselves on our culture and its people. We care, we listen and we always want to be better! You will utilise your optical knowledge to provide professional eye care and exceptional customer service to every OW customer, you will represent our culture, beliefs and value. We value long-lasting customer relationship and as such responsibilities and duties include but not limited to:KEY RESPONSIBILITIES:Provide genuine eye care for customers by identifying needs, offering exceptional services and ensuring customer satisfaction.Provide professional recommendations Thorough understanding of the anatomy of the eyeDispense complex lenses and frames according to individual needs.Create energy and excitement for customersConsistently support and assist team members Drive brand awareness dailyResponsible for opening and closing procedures YOU WILL HAVE:1-2 years experience in the retail industryExperience in a fast-paced retail working environmentClear communication skills and excellent listening skillsHighly motivated, positive and friendlyStrong people skills - you’re approachable and empatheticA passion for delivering excellent customer service in every interactionBENEFITS OF OW:Supportive Team EnvironmentVibrant CultureLong Term Career Progression1 FREE pair of glasses every 6 monthsMonthly IncentivesApply Today if you want to be part of something amazing!*We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other characteristic protected by law 15 AUD Sunshine Coast

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