Showroom Concierge

• 📍Berwick Location
• 🕐 Full Time, Permanent Position.
• 🕐 8:30am – 5:00pm, Monday to Friday.

At Berwick Mitsubishi, this isn’t just a front-desk position — it’s a key role at the heart of our dealership. As the first point of contact for our guests, your presence sets the tone for their entire experience, making your contribution essential to our success.

We’re looking for a professional, friendly, and highly organised Showroom Concierge to join our team. In this role, you’ll be the welcoming face and voice of our dealership — greeting guests, managing incoming calls, and providing crucial administrative support to help our operations run smoothly.

Key Responsibilities:

• Greet all dealership visitors in a warm and professional manner.
• Answer, screen, and forward incoming phone calls.
• Ensure the reception area and customer lounge are clean and well-stocked.
• Manage incoming and outgoing mail and courier deliveries.
• Coordinate business cards and stationery orders.
• Support Sales Team by tracking appointments.
• Assist with general administrative tasks such as filing, photocopying, and data entry.
• Provide support to other departments when needed. 

What We’re Looking For:

Essential:

• Excellent verbal and written communication skills.
• Strong organisational and time management abilities.
• Proven experience delivering outstanding customer service.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office applications. 

Desirable:

• Prior experience in a receptionist or administrative support role.
• Knowledge of the automotive industry.
• Familiarity with general office procedures and records management.
• Vocational qualification in administration or a related field.

Why Join Us?

• Be part of a nationally recognised and rapidly growing automotive group
• Join a passionate, supportive team that values collaboration and individual strengths
• Enjoy a varied role where no two days are the same
• Build genuine connections with our guests and team
• Take pride in representing a successful, customer-focused dealership
• Thrive in a workplace where you’re encouraged to love what you do