Automotive Service Advisor

Be the reason our Customers keep coming back

At Berwick City, you will step into a busy service department working across Nissan, GWM and Jeep. The pace is high, the days move quickly and the focus is on delivering a consistent, professional experience for every customer.

If you know how to stay in control, communicate with confidence and manage your day in a fast paced environment, this is your opportunity to step into a role where performance is valued and the earning potential is real.

You will sit at the centre of the Service operation, owning the customer experience from arrival through to handover.

From the moment customers arrive, you set the tone. Managing bookings, coordinating with the workshop and keeping customers informed, you make sure everything stays on track throughout the day.

You will be working face to face with customers, handling conversations with confidence and ensuring every interaction is clear, professional and efficient.

It is a fast moving environment where staying organised, thinking ahead and keeping control of your workflow makes the difference.

By the end of the day, it is about making sure every customer has been looked after properly, because that is what drives repeat business and strong results.

You have worked as a Service Advisor in a dealership environment and understand what the role demands.

You are confident with customers, organised in your approach and able to manage the fast paced day without losing control. You take ownership, communicate clearly and know how to keep things moving.

You know how to build trust, handle conversations properly and identify opportunities to drive results.

To be successful in this role, you will hold a current and valid driver’s licence.

Most importantly, you are motivated to perform, earn well and continue building your career in the Automotive industry.

This is a role that’s been set up to reward performance.

You will step into a busy service department with high earning potential, backed by a above average retainer, uncapped commission and a company vehicle. 

This is a role for someone who knows how to perform and wants to be rewarded for it, with the opportunity to earn well above the norm.

You will be supported by an experienced leadership team within one of Australia’s largest automotive groups, with real opportunities to grow your skills and build a long term career.

On top of that, you will benefit from paid parental leave, long service and loyalty incentives, novated vehicle leasing options, access to lifestyle discounts across dining, travel and fitness as well as a free professional counselling through our Employee Assistance Program!

Make Your Move

If you are an experienced Service Advisor who knows how to perform and wants to be rewarded for it, we want to hear from you!

Apply Now!

Please note: Berwick City is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion.

All shortlisted applicants will be required to undertake pre-employment checks including police and medical checks.