Have the customer service role without the late nights and weekendsGlobal proptech and one of Australia's fastest-growing companiesWe offer a fun, cohesive and flexible working environment About usFounded in Melbourne with a team of two in 2011, Equiem is now the world's leading end-to-end tenant engagement platform for commercial real estate.With over 150 staff and offices in Melbourne, Sydney, Brisbane, London, New York and Manila, our app brings technology and engagement services to help landlords breathe life into buildings, and create places tenants never want to leave.We’re established, but we’ve worked hard to retain the best aspects of our start-up culture. This means every individual has a voice, enjoys great autonomy, and is able to make a genuine impact in our business. About the roleAs the Executive Concierge, you've got a killer smile, a genuine interest in people, and the ability to provide the warmest of welcomes. Some of your responsibilities will include:Based at the main entrance desk of your assigned building, you will be the first to greet anyone entering the buildingBeing the go-to person, a source of knowledge and expertise for your building and local precinctWorking closely with the building management team, assisting tenants with bookings & reservations, local information, liaising with retailers and events.  About youWith several years of experience in a face-to-face customer service role, your exceptional customer service skills and high-level attention to detail will be essential to the role.Proven experience as a concierge or in a customer-facing roleExcellent verbal and written communication skills, including the ability to write professional emailsPolite and confident with a great deal of patienceAbility to multitask and manage your time efficientlyComfortable using tech or a willingness to learnWhat’s in it for you?Grow your career in a world class, progressive business, with a product that is second to none.First hand experience with cutting-edge technology that sets up industry benchmark in proptech.We think the day you were born is a special day, so celebrate and take the day off...and still get paid!Access to support from our Employee Assistance Program.Frequent team social events - we do hang out outside of work! Diversity & InclusionAs a company, we truly embrace diversity and inclusion on a day to day basis. So much so that to us, this goes without saying. For our hiring process, this means that all candidates are accessed based on role requirements, regardless of race, colour, religion, gender, sexual orientation, national origin or on the basis of disability. If you require any assistance to be included in our process, please contact au-people@equiem.com.au, quoting the job title and reference number. COVID-19At Equiem, the health and safety of our people and the broader community is our highest priority. We require all employees to be fully vaccinated (or provide medical exemption) for Covid-19, and have chosen to share this information early in the process so candidates can make an informed conclusion. How to applyWe move quickly and applications close upon discretion, so if you don’t want to miss out, apply today!Only candidates with full work rights will be considered.Please note that we do not accept CVs from recruitment agencies.VIC Executive Concierge JD AUD Melbourne