Case Worker and Community Development Officer
Community Gateway strongly values our employees and the important work they do for the community in delivering emergency relief and welfare services, community connections, health inclusion and community capacity building.
Established in Lismore nearly 50 years ago, we are firmly embedded in the communities we support. Today, we are a QIP-accredited organisation delivering more than 20 programs and services across Lismore, Grafton and the Far North Coast.
We exist to reduce socioeconomic disadvantage by delivering practical help, advocacy and opportunities for people to have a voice in decisions that affect their lives. Our work is shaped by our values of integrity, respect, inclusion and compassion.
We actively invest in our people through staff development initiatives, recognition programs, regular team-building opportunities and collaborative projects that strengthen our impact across the community.
This role is based at the Casino Neighbourhood Centre, supporting local community members to access services, resources, and referral pathways, while contributing to community-building initiatives.
About the RoleWe are seeking a motivated and skilled Case Worker & Community Development Officer to join our Health, Economic and Social Inclusion branch. This role will lead and support community-building initiatives, strengthen local networks, and ensure community members have access to timely and appropriate support.
Working closely with colleagues, volunteers, and external stakeholders, you will coordinate programs, case manage clients with complex needs, and contribute to the efficient operation of the Casino Neighbourhood Centre.
Key ResponsibilitiesSupport and coordinate community-building activities at the Casino Neighbourhood Centre
Provide case coordination, client assessments, and develop strategies addressing individual support needs
Collaborate with other organisations, government agencies, and stakeholders to strengthen service delivery
Assist with volunteer engagement and program coordination
Maintain accurate records, data systems, and reports in line with NRCG procedures
Contribute to grant applications and project reporting
Monitor and report against agreed outcomes and work plans
Ensure safe, inclusive, and professional practices at all times
You are experienced, organised, and able to work with people experiencing complex needs. You bring strong case management skills, the ability to build networks, and a passion for strengthening local communities. You value collaborative, person-centred approaches and can work independently within NRCG’s policy and practice framework.
Essential requirements:
Tertiary qualifications in a related field and/or two years’ relevant experience
Experience working with Aboriginal and Torres Strait Islander peoples and disadvantaged clients
Knowledge and experience in case coordination and community development
Strong stakeholder engagement and networking skills
Proficient in Microsoft Office and database systems
Additional requirements:
NSW Working With Children Check
National Police Check
Current NSW Driver Licence
Permanent part-time employment under SCHADS Award Level 4
Salary packaging to increase take home pay
Supportive supervision and professional development opportunities
A values driven, collaborative and inclusive workplace
Opportunity to make a meaningful difference in the Casino community
Two week bonus leave period over Christmas!
Please submit your resume and a brief cover letter addressing the role requirements.
For further information, contact hr@nrcg.org.au or contact Ben Barratt - People & Culture Officer on 0408 568 687
Please note we are closed from the 22nd of December to the 4th of January.
Community Gateway is an equal opportunity employer and encourages applications from Aboriginal and Torres Strait Islander people, LGBTIQSB+ individuals, people living with disability, and people from culturally and linguistically diverse communities.
To apply online, please click on the appropriate link below.
